SONGRIP
Privacy Policy
Last updated: October 2, 2026
Who is responsible
Joseph Amici operates SongRip and this website from Florida, United States. For privacy questions or requests, email support@songrip.com.
Desktop songs and drafts
SongRip stores song drafts and preferences on your computer. Generated audio, job information, diagnostic logs, demo usage, and installed license information are also stored locally. Music generation and the optional description writer use local engines in the standard desktop setup. SongRip does not automatically upload your song library to Joseph Amici.
Downloads and external services
Initial setup downloads software and model files from third-party providers, including GitHub and Hugging Face. Those services receive normal connection information such as your IP address when contacted and handle it under their own policies. The ChatGPT helper copies a prompt and opens ChatGPT; text you choose to paste into ChatGPT is processed under OpenAI’s policies.
Website visits
Our hosting and delivery providers process connection data such as IP address, requested pages, browser information, and security events to serve and protect the site. With your permission, we use Google Analytics to measure page visits, traffic sources, browser and device categories, and interactions such as demo-download clicks. We do not send song content, support messages, Stripe checkout-session identifiers, or payment details to Analytics. Analytics loads only after you choose Allow analytics, and declining does not affect site use.
Payments and licenses
Stripe processes payment and billing information under Stripe’s Privacy Policy. SongRip receives information needed to verify and fulfill an order, including the checkout-session and payment references, payment status, amount and currency, and the customer name and email supplied at checkout. We do not receive your full card number. Our site stores a fulfillment record and signed license so the confirmation page can deliver it. The license file includes a license identifier, issue time, and the customer name or email.
Support
If you contact support or submit an error report, we receive the email address, message, product and hardware details, and any attachments you choose to send. We use that information to respond and troubleshoot. Logs may contain Windows usernames and song prompts; review attachments before sending. Support email is handled through Microsoft 365 provided by GoDaddy.
Access, storage, and deletion
Local app files stay on your computer until you remove them; uninstalling may leave songs, drafts, settings, and licenses behind. Order and fulfillment information is retained as needed to deliver and support the license, prevent fraud, and meet legal, tax, and recordkeeping obligations. To request access, correction, or deletion, email support@songrip.com. Some records may need to be retained for legal or transaction purposes.
Sharing and international processing
Stripe and providers supporting hosting, analytics, and email may process information in the United States or other countries. We may disclose information where legally required or necessary to protect the service and address abuse. We do not sell support messages, order records, or locally stored song content.
Your choices and updates
Privacy rights depend on where you live and may include access, correction, deletion, objection, or a complaint to a data protection authority. We may need to verify your identity before completing a request. We will update this notice when the product’s data handling changes.