SONGRIP
Refund Policy
Last updated: October 2, 2026
Free demo
The SongRip demo is free and includes three successfully completed songs. We encourage you to use it to check hardware compatibility and the creation workflow before purchasing Pro.
Request a refund
For a SongRip Pro purchase, contact support@songrip.com with the purchase email, Stripe receipt or payment reference, and a brief reason for the request. Never send full card details. Stripe processes the payment, but SongRip handles product refund requests.
Eligibility
Requests are reviewed based on the purchase circumstances, product use, technical issues, and applicable law. A refund is not guaranteed merely because the software is no longer wanted after a valid license has been delivered. Mandatory local rights remain available, including rights concerning defective or misdescribed products.
Technical problems
Contact SongRip support for a persistent technical issue and include the relevant setup or app log when safe to do so. We may ask you to try a reasonable troubleshooting step. If the issue cannot be resolved, we will review the refund request together with the technical details.
Approved refunds
Approved refunds are submitted through Stripe to the original payment method. Bank processing times vary. A refunded Pro license must no longer be used or shared; your statutory rights are unaffected.
One-time purchase
SongRip Pro is a one-time purchase, not a subscription, so there are no recurring SongRip Pro payments to cancel.